This Side Up is a registered company under the name TSUTRADE BV. Copyright © 2024. All rights reserved.
From herein, the term ‘Client’ or “Purchaser” shall refer to any person or entity who engages in business with and purchases or reserves products and services including but not limited to, quotations or indications regarding the general business activities of TSU TRADE BV.
Delivery dates and stated quantities may change due to unforeseen circumstances, delays in client response times or erroneous design changes.

TSU TRADE BV uses logos, names and personal quotes only with permission of the respective owners of their copyrights.
TSU TRADE BV will not be responsible for any damage, loss or liability the client or any third party may suffer. This includes loss of revenue, profits or data resulting from delays, non-deliveries, wrong delivery and any and all service interruptions caused by TSU TRADE BV or otherwise.

Accountability regarding quotes

In quotes provided for coffee purchases, we provide the amounts available in our stocks to the best of our knowledge. This is subject to unforeseen changes and delays in client response times.

Obligation to purchase

The purchaser agrees that origin reservation or origin buy orders, otherwise known as model 2, model 3 or model 4 orders or reservations, in reference to orders reserving items yet to arrive, will be held for a maximum of twelve (12) months from the date of the coffee clearing customs in the Netherlands, during which time the purchaser may ‘call off’ or purchase their reserved coffee as they wish. Individual call-offs or purchases from the warehouse incur a handling fee of €40 per instance. The purchaser agrees that reserved coffee which has not been purchased at the expiration of the twelve (12) month holding limit will be charged to the client’s account and dispatched to the client at a time to be agreed between the client and TSU TRADE BV. All reservations which exceed the 12 month expiration date are subject to a storage fee of €1 per bag, per month.

The purchaser agrees that stock reservation orders, otherwise known as a model 1 order or reservation, in reference to orders reserving stock which has been delivered to and held in the Netherlands, will be held for a maximum of twelve (12) months after the original date of the coffee clearing customs in the Netherlands, during which time the purchaser may ‘call off’ or purchase their reserved coffee as they wish. Individual call-offs or purchases from the warehouse incur a handling fee of €40 per instance. The purchaser agrees that reserved coffee which has not been called off or purchased at the expiration of the holding limit will be charged to the client’s account and dispatched to the client at a time to be agreed between the client and TSU TRADE BV. All reservations which exceed the 12 month expiration date are subject to a storage fee of €1 per bag, per month.

In regards to the obligation to buy reserved stock, TSU TRADE BV reserves the right to claim owed funds as per the laws of the Kingdom of the Netherlands. Disputes will be ruled by the governing court in Amsterdam.

Liability

The purchaser agrees that in the case of organising their own transport, or collecting their order themselves from our warehouse, to absolve TSU TRADE BV of all liability once the order has been taken by the purchaser or third party company employed by the purchaser. A signed packing slip and / or CMR serves as acknowledgement that the order has been supplied in full and, where applicable, packed and secured sufficiently. TSU TRADE BV will not be held responsible for damage occurring in transit.

Acceptance of terms and conditions